FREQUENTLY ASKED QUESTIONS

Can I vote if I do not have SnapScan?

Yes.  You can vote using our Yoco payment option where you pay for the votes with your Debit/Credit Card or you can use our EFT option.  Use the correct reference number as stated on the couples profile when selecting our EFT option.  If you do not use the correct reference number the votes will not be allocated to the couples profile.  No refunds will be done.  

If I vote with SnapScan, how will you know who I am voting for?

You have to select the SnapScan option in the couples profile.  The button will open a unique QR-code with a unique payment id which will start with TVJ21***.  Every profile have a unique code which is linked to a specific profile.  This way we know exactly who you voted for.

I made an EFT or Yoco payment, but used the wrong reference. What now ?

Please e-mail your proof of payment with the couples names, maried surname and the correct reference number to kontak@trouevandiejaar.co.za. 

Why can I not vote via SMS. 

Unfortunetly we do not have an SMS voting system.  With modern technology, there’s a lot of options available.  We make use of SnapScan, Yoco and EFT to safely keep a record of all the votes.  This is a safer and more secure way to keep a record of votes. 

How does the voting work?

In every couples profile there will be a SnapScan voting button and also an EFT voting option.  R 1 = 1 vote.

  • The minimum voting amount via SnapScan is R1.00
  • The minimum voting amount via Yoco is R 2.00.
  • The minimum voting amount via EFT is R50.00

Why should I pay to vote?

We make use of an outsourced company, SnapScan and Yoco to keep a record of all votes and therefor there’s a small fee of R 1 per vote. 

What are the terms and conditions of this competition?

Click here to read the terms and conditions. 

How will couples know if someone voted for them?

Couples will receive a weekly report of how many votes they have thusfar.  

How will the winner be selected?

  • It’s all about the total votes a specific profile received. 
  • The more people voted for you, the better your chances.
  • If you make it to the top 10, you are already extremely lucky. 
  • Our top 10 will receive an e-mail as stipulated in our terms and conditions. 
  • The top 3 with the most votes will determine the outcome of the winner.

There’s spelling and grammar errors in the couples profiles, why?

Troue van die Jaar does not change the couples entries.  We use them the way we receive them. 

Can I publish my wedding somewhere else if I take part in the Troue van die Jaar competition?

Yes, this is a competition and not a publication.  You are more than welcome to publish it anywhere else as you wish to.